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Manual review / Pending receipt / Waiting for approval

Manual review. Pending. Receipt.

P
Written by Pär
Updated this week

It is completely normal for some receipts to go to manual review. This doesn’t mean that something is wrong with your receipt. It simply means the automatic scanner couldn’t verify it on its own, so our team will take a look at it manually instead.

Manual review is an important part of the process and helps us make sure that everything is correct. It usually takes up to 72 hours (excluding weekends).

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