FAQ
Frequently asked questions
Is Rabble free?
What should I do to get cashback?
What’s the catch, why does Rabble pay me for shopping?
Can I use Rabble in other stores than the ones listed in the offer?
How does "Refer a friend" work?
How much cashback do I get with Rabble?
How long does the manual review take?
How old can a receipt be?
Why was my receipt rejected?
Am I guaranteed an offer if I add it to the list?
Why didn't I get the right amount of cashback?
Digital receipts from Willys
How can I transfer the money from Rabble to my bank account?
How do I upload digital receipts?
One or multiple offers could not be verified when I was scanning, what should I do?
When do I have to withdraw the money?
Can I redeem multiple offers on the same item?
Manual review / Pending receipt / Waiting for approval
Why did I only get cashback for one of the products?
How do I know if I can use my bank with the service?
Which stores can I use Rabble in?
I didn't get a verification email
I don't recognize my email address, it looks strange
Can I use Rabble on discounted products?
How old do I have to be to use Rabble?
How often do you post new offers?
Why can't I add the offer more than once? It says I have two redemptions left
How many times can I use an offer?
Can I see my already uploaded receipts in the app?
How do I download a receipt from Kivra?
I want to change email address
My physical receipt is long – what should I do?
My digital receipt is long – what should I do?
How do stamp cards work?
Why is the app not working?
Can I get cashback for the deposit fee on my receipt?
Can I upload a copy of a receipt?
Do I need to pay tax on cashback?
How do I use my code?
Why did the offer disappear?
How do I change my password?
Can I upload the same receipt more than once?
Why didn’t I get a survey?
Why are receipts from store apps sometimes rejected? (Norway & Denmark)
Do I get percentage-based cashback if I used a discount coupon and received the product for free?
I want to change the country in the app
Why has my account been frozen?
I want to delete my Rabble account
Do I need to make the purchase through the app link to get Online Cashback?
Why isn’t my Online Cashback purchase showing in the app?
How can I check if my Online Cashback was registered correctly?
Why does it take so long for my Online Cashback to be paid out?
Can you add Online Cashback manually afterwards?
How is Online Cashback approved?
I can’t find the answer to my question here...