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FAQ

Frequently asked questions

Is Rabble free?
What should I do to get cashback?
What’s the catch, why does Rabble pay me for shopping?
Can I use Rabble in other stores than the ones listed in the offer?
How does "Refer a friend" work?
How much cashback do I get with Rabble?
How long does the manual review take?
How old can a receipt be?
Why was my receipt rejected?
Am I guaranteed an offer if I add it to the list?
Why didn't I get the right amount of cashback?
Digital receipts from Willys
How can I transfer the money from Rabble to my bank account?
How do I upload digital receipts?
One or multiple offers could not be verified when I was scanning, what should I do?
When do I have to withdraw the money?
Can I redeem multiple offers on the same item?
Manual review / Pending receipt / Waiting for approval
Why did I only get cashback for one of the products?
How do I know if I can use my bank with the service?
Which stores can I use Rabble in?
I didn't get a verification email
I don't recognize my email address, it looks strange
I was logged out and when I logged in my money was gone
Can I use Rabble on discounted products?
How old do I have to be to use Rabble?
How often do you post new offers?
Why can't I add the offer more than once? It says I have two redemptions left
Can I see my already uploaded receipts in the app?
How do I download a receipt from Kivra?
I want to change email address
Why is the app not working?
How do I change my password?
I have problems with my app, what should I do?
I want to change the country in the app
Why has my account been frozen?
I want to delete my Rabble account
I can’t find the answer to my question here...