If the automatic scanner does not detect your offers, you can add them manually.
How it works:
Scan your receipt as usual.
If the app does not automatically find your offers, tap “Continue” and then “Add offers”.
Select the offers you want to redeem and tap Confirm.
If you want to redeem an offer more than once on the same receipt, you can tap the plus sign (+) – but only if the offer allows multiple redemptions. Some offers are limited to one redemption per receipt.
Your receipt will then be sent to manual review, where our team will check and approve it for you.
Notifications and review time:
When the review is completed, you will receive an automatic email with the result.
If you have push notifications enabled, you will also get an update directly in the app.
Manual review takes up to 72 hours (excluding weekends).