Skip to main content

Why isn’t my Online Cashback purchase showing in the app?

P
Written by Pär
Updated this week

It usually takes just a few hours for your purchase to appear under Account → History → Online, but sometimes it can take up to half a day.

If it still doesn’t show after that, it may be because:

  • The purchase wasn’t made through the link in the Rabble app.

  • Cookies were disabled in your browser.

  • An ad blocker was active.

  • You clicked on another link or discount code from a different site after going through Rabble.

If none of these apply, please wait 24 hours – sometimes registration takes a little extra time.

Did this answer your question?